No Wishes to post BECAUSE
I am stuck in computer "hell". That's right. Not exaggerating or embellishing like my family does so well. NOPE, I spent over five hours (not kidding) with customer service people from India and the Philippines trying to figure out what's wrong with my machine. On top of that (this is the kicker)...I waited OVER EIGHT (yes I do mean the numeral "8") hours while an update downloaded. Now friends, I am an CPA, not a computer guru or geek. I just want a machine that works and works when I turn it on. But don't you think that a technical person would have in their "protocol" to tell someone to turn their antivirus software OFF while doing a download since it slows the machine down to less than a snails pace?????? Yep, after 8 hours, I finally drug myself off the couch (where I was snoozing since the rest of the house was comfortably tucked into their lovely beds), to try to figure something out since the download was only at 65% after EIGHT hour...